Solutions & Services

Our Solutions & Services

  1. 1.     Managed Print Services

Managed print services definition is broad, but the end result is simple: gaining visibility and control of your printing, which in-turn helps you save money and boost productivity. Managed Print Services also helps you improve environmental sustainability and document security. Your imaging and printing environment presents an opportunity to reduce costs through improved fleet management to better workflow design. We’ve helped organizations save up to 30% and more on overall printing costs. By "printing," we mean the total cost of managing and optimizing your printers, their output, and the people and processes that support these devices.

This includes:


Pages produced by office workers, mobile workers and production print operations

  • Office desktop printers, multifunction printers, copiers, scanners, fax machines and high-volume printers
  • Materials sent out for quick printing, offset printing, mailing and distribution
  • IT help desk support, technical service, maintenance, and add, move and change requests
  • Paper, ink, toner and other supplies and consumables

Al Suwaidi Managed print Services for Small through Enterprise Customers

Manage Business and not printers. HP Platinum Partner Al Suwaidi helps you spend less time worrying about printing and more time doing what you do best even better.

The best managed print services companies do more than just oversee your printers. They also:

  • Conduct a thorough, up-front assessment to analyze your current printing infrastructure.
  • Monitor, manage and optimize your total print output environment, end to end, regardless of printer brand.
  • Provide a roadmap to reduce the number and types of printing devices and supplies while meeting the needs of your business.
  • Proactively identify and solve potential printing problems and replenish supplies before employees are affected.
  • Reduce your environmental footprint through printing less paper, consuming less energy, generating fewer greenhouse gases and keeping waste out of landfills.

Al Suwaidi Managed Print Services for Global Enterprise and Public Sector Customers.

Work with Al Suwaidi to assess your organization’s potential to reduce costs, conserve resources, and simplify document-intensive processes

  1. 2.     Annual Maintenance Contract

Al Suwaidi provides a comprehensive Annual Maintenance Program that provides our customers with a peace of mind, knowing that they are in the safe and professional hands of our network and system engineers. For an Affordable annual fee, all components of their network inclusive of all computer systems and peripherals will be protected against all breakdowns and malfunctions. With the support of technical expertise from our on-site technical team, network and system engineers, all their computing equipment will be kept at optimal performance throughout the year.

This includes:

  • Maintenance of IT infrastructure has become essential to various customers looking for better and better option to keep their system up running with minimum downtime.
  • Al Suwaidi offers Annual Maintenance contract, comprehensive or non-comprehensive for IT infrastructure includes hardware and software support.
  • Al Suwaidi has immense technical team to take care on maintenance of all brands of Intel Server, Desktop, Laptop, Peripherals.
  • Al Suwaidi provides services between 9 am to 6 pm, Sunday to Thursday and 24/7, 365 days with 4 hours resolution commitment.

  1. Network Maintenance

An organization's ability to deliver results is strongly determined by its backbone i.e. IT Infrastructure. Rapid technological developments have made IT-related decisions simply 'complex'. Today building a converged network infrastructure that is reliable, scalable and cost-effective involves integrating multi-vendor solutions, products and technologies.

Al Suwaidi Offers AMC Support for the following.

  • Structured Cabling Solutions.
  • Converged Local Area Networking Solutions.
  • Converged Wide Area Networking Solutions.

Server Maintenance AMC Support

System monitoring and administration is a critical aspect to the successful operations of most businesses. For many businesses the cost associated with monitoring and administering these systems is extensive or expensive. Al Suwaidi can help to minimize these costs by providing system monitoring and administration services on a part-time or full-time basis.


  • High quality system administration services.
  • Part-time or full-time monitoring and administration services.
  • Performance monitoring of the systems. Scheduling background jobs.

  1. 4.     Support Packages


System Administrator


The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related IT infrastructure. This individual is accountable for Linux , Unix and Windows systems that support IT infrastructure; Unix , Linux, Windows and Application systems that support Asset Management; Responsibilities on these systems include SA engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.



  1. Bachelor (4-year) degree, Or Diploma with a technical major, such as engineering or computer science.
  2. Systems Administration/System Engineer certification in Unix and Microsoft.
  3. Two to Four year’s system administration experience.

Network Administrator


Install, setup, and monitor local area network (LAN). And Wide Area Network (WAN).Perform a variety of maintenance, evaluation, installation, and training tasks to ensure LAN performance meets company and user requirements.


Responsibilities Include:

Assist personnel of other departments as a computer resource. Maintain confidentiality with regard to the information being processed, stored or accessed by the network.



Knowledge/Skills 1. Bachelor (4-year) degree, Or Diploma with a technical major, such as engineering or computer science. Knowledge of a range of computer networking systems and languages to include UNIX, Novell, VMS, or similar computer networks. K. Ability to communicate technical information to non-technical personnel.

Network Security Engineer


As a Network Security Engineer the candidate are part of a team that is responsible for ensuring the security of network systems and the overall security posture of the company. The candidate is responsible for maintaining security systems, administering security policies, investigating and recommending security technologies Responsibilities


Responsibilities Include:

Include:-Troubleshoot escalated, extended, or recurring issues. Provide mentorship and training of other associates at the same level or below on processes and tools.



  1. A minimum of 3 years of experience. Or Up to 5 to 8 years of experience

A Bachelor of Arts or Computer Sciences Degree/Diploma. Certifications in CISSP, CCSP, CISA, GSEC, CCIE, CCNP, or others.


Support Packages: We offer a wide range of post-sales support packages, including outsourced engineers, on-site engineers, ad hoc support and prepaid hours. We provide Support Engineers for you in Monthly basis, quarterly, 6 Months or up to 1 Year or More or as per the end user requirement.


Highlights of our recommendations

  • IT Support Engineer can be very time consuming.
  • This entire process of selection & appointment is avoided
  • No Capital Investment in Manpower
  • Experienced technical back up available always to
  • keep to keep the working going on without failure
  • Easy and fare agreements, quick turnaround time
  • No hassels applying visas and making labour
  • Sometimes, firms have to pull out work of thin air to
  • Working when they really don’t need them, This situation is alleviated.
  • No hassles about finding a candidate, Interview processes, visa processing/deposits etc.
  • Guaranteed performance due to technical skills and in -house update trainings
  • No training costs involved for staff
  • No recruitment expenses.
  • Available for short term and project based.


  1. 5.     Document Archiving Services

Al Suwaidi outsourcing services offers a total solution to data & image capturing, and database management requirements. We have successfully managed projects both onsite and offsite. Having more than 10 years of experience in this line of business, we have evolved strengths in customized process management & implementation to clients’ input and output definition. We offer the optimal match from our knowledgebase, systems, infrastructure, and resources to provide the most cost effective and efficient alternative for any business in need of capturing, processing, analyzing and maintaining and managing information and data.